Elite Stylist

Ulta Beauty, Inc. • Chandler, AZ

6d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional beauty services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager. It focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The stylist performs a range of hair and beauty services, develops guest relationships, recommends products and services, and helps meet weekly sales and productivity goals. They also support store events and promotions, maintain salon and store standards, follow safety and sanitation requirements, and contribute to a consistent guest experience.

Requirements

• Cosmetology license.
• Previous relevant work experience is required.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency in using equipment and chemicals required for technical work.
• Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
• Meet or exceed an average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the benefits of the guest loyalty program, credit, and the Ulta Beauty app to guests.
• Attend mandatory trainings and meetings for continued professional development.
• Know and comply with company policies, procedures, and standards.
• Follow safety, sanitation, infection control, and state board guidelines before, during, and after services.
• Follow service protocols to provide a consistent guest experience.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed