Elite Stylist

Ulta Beauty, Inc.•Wenatchee, WA

About The Position

The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist performs a range of salon and beauty services, develops guest relationships and clientele, and contributes to service and retail sales goals. The stylist also supports store events and promotions, collaborates with salon and retail colleagues, follows safety and sanitation requirements, and helps maintain operational standards. The position requires a cosmetology license and previous relevant work experience. A flexible schedule that includes days, evenings, weekends, and holidays is required.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and other beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for continued professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
  • Follow established service protocols.
  • Use booking and clientele systems to book return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
  • Complete other operational tasks as directed.

Benefits

  • Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates may receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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