Elite Stylist

Ulta Beauty, Inc.•Bloomington, MN

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager in meeting performance, guest-service, and operating-process goals. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships, contributes to service and retail sales goals, and helps create a consistent, exceptional guest experience. The position also involves following company procedures and safety standards, maintaining salon and store cleanliness, and supporting events, promotions, and operational tasks.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques, or aptitude to develop skills, across haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable.
  • Proficiency in using equipment and chemicals required for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests and make appropriate retail and service recommendations.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and timely service, including service for walk-in guests.
  • Partner with skin therapists, the retail team, peers, and brand partners to provide a well-rounded guest experience.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings.
  • Follow company policies, procedures, standards, service protocols, and state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Follow the dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.

Benefits

  • Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates may receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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