Elite Stylist

Ulta Beauty, Inc.•Dalton, GA

About The Position

The Elite Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The stylist delivers quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager, focusing on performance, people, and process. It requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Elite Stylist performs hair and related beauty services, contributes to service and retail sales goals, builds guest relationships and clientele, and supports store events and promotions. The position also follows service protocols and company policies, maintains sanitation and operational standards, and complies with applicable state board guidelines. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays. Work conditions include continuous mobility and coordination, continuous lifting or moving of up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods during a shift.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
Proficiency in using equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and related services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to drive sales and enhance the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and ensure guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.