Elite Stylist

Ulta Beauty, Inc. • Manchester, CT

7d

About The Position

The Elite Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager (EM) and Assistant Services Manager (ASM), focusing on service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

The stylist performs a range of salon and beauty services, develops guest relationships, makes appropriate retail and service recommendations, and contributes to sales and productivity goals. They support store events and promotions, stay informed about industry trends and products, and partner with salon and retail colleagues to provide a well-rounded guest experience. The role also includes following service, safety, sanitation, operational, and loss-prevention procedures; maintaining salon and store cleanliness; and attending required training and meetings.

The position requires a cosmetology license and previous relevant work experience. It involves a flexible schedule that may include days, evenings, weekends, and holidays, as well as continuous mobility and standing during shifts, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and continuous coordination and manipulation of objects.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and other beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a total-store guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for continuous professional development.
• Know and ensure compliance with company policies, procedures, and standards.
• Follow safety, sanitation, infection control, and state board procedures before, during, and after services.
• Follow established service protocols to ensure a consistent guest experience.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and ensure guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed