Elite Stylist

Ulta Beauty, Inc.•Carrollton, TX

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The stylist delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager and contributing to service sales, productivity, guest service, and compliance. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist performs a range of beauty services, builds guest relationships and clientele, and contributes to store sales and guest loyalty goals. The role also supports events and promotions, stays informed about industry trends, and follows company policies, safety and sanitation procedures, service protocols, and operational standards. The position requires a cosmetology license and previous relevant work experience.

Requirements

  • Cosmetology license.
  • Previous relevant work experience is required.
  • Proficiency in current salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop capabilities in all service categories.
  • Proficiency using the equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Ability to remain mobile and stand for long periods during a shift; continuously lift or move up to 10 pounds and coordinate and manipulate objects, with frequent bending, reaching, and twisting.

Responsibilities

  • Perform hair and other applicable beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Consult with guests and recommend appropriate retail products and services; develop guest relationships and clientele.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, credit, and the Ulta Beauty app to guests.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Know and comply with company policies, procedures, and standards.
  • Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
  • Complete other operational tasks as directed.
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