Elite Stylist

Ulta Beauty, Inc.•Minnetonka, MN

3d•Onsite

About The Position

The Elite Stylist engages with guests to consult on their hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The Stylist contributes to service sales and productivity, guest service, operating procedures, and compliance standards. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, builds guest relationships and clientele, recommends products and services, and supports store sales, events, and loyalty initiatives. The role also follows Ulta Beauty policies, safety and sanitation procedures, state board guidelines, and operational standards. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and applicable ear piercing, or aptitude to develop skills across service categories.
Proficiency using equipment and chemicals required for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to maintain mobility during shifts, continuously lift or move up to 10 pounds, frequently bend, reach, and twist, stand for long periods, and continuously coordinate and manipulate objects.

Responsibilities

Perform hair and applicable beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals by delivering exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn about their ingredients and benefits during work time.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection control procedures and comply with state board guidelines before, during, and after services.
Follow established service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas, including the salon and salesfloor.
Follow the Ulta Beauty dress code.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Perform other operational tasks as directed.