Elite Stylist

Ulta Beauty, Inc.•Waverly, MI

About The Position

The Elite Stylist engages with guests to understand their hair care needs and recommend appropriate products and services. The role delivers professional hair and beauty services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist contributes to performance goals, guest service, and compliance with operating procedures and standards. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The position includes providing a range of hair and beauty services, building guest relationships and clientele, meeting sales and productivity goals, and supporting store events and marketing initiatives. The Elite Stylist also maintains service and safety standards, follows company policies and state board guidelines, and helps uphold operational standards throughout the store.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
Proficiency with equipment and chemicals needed to perform technical work.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to deliver a well-rounded guest experience.
Build collaborative relationships with peers and brand partners.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend required trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and state board guidelines before, during, and after services.
Follow established service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.