Elite Stylist

Ulta Beauty, Inc.•Venice, FL

10d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services focused on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The position focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, recommends products and services, and contributes to sales, productivity, guest loyalty, and store goals. The role also supports in-store events and marketing initiatives, maintains current industry knowledge, follows service and safety protocols, and upholds salon and store operating standards. A cosmetology license and previous relevant work experience are required.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Proficiency in using the equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to meet the physical demands of continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching and twisting, standing for long periods, and continuous coordination and manipulation of objects during a shift.

Responsibilities

Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and learn their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and applicable state board guidelines before, during, and after services.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets and provide exceptional guest service.
Complete other operational tasks as directed.
Work a flexible schedule that includes days, evenings, weekends, and holidays.