Elite Stylist

Ulta Beauty, Inc.•Bullhead City, AZ

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager. The position focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, contributes to sales and store goals, and supports in-store events and promotions. The role also follows service, safety, sanitation, and operational procedures while maintaining a clean and orderly salon and store environment. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and may include days, evenings, weekends, and holidays. Physical conditions include continuous mobility and lifting or moving items up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency in using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate products to guests and recommend products and services based on consultations.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Know and follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets while providing guest service.
  • Complete other operational tasks as directed.
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