Elite Stylist

Ulta Beauty, Inc.•Buckeye, AZ

8d•Onsite

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend appropriate products and services. The role delivers professional beauty services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The position focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of hair and beauty services, builds guest relationships and clientele, recommends services and products, supports store sales and events, and maintains salon and store standards. The role requires a cosmetology license and previous relevant work experience. Work schedules are flexible and include days, evenings, weekends, and holidays. Physical conditions include continuous mobility and handling or moving objects up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency in using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store goals for retail and service sales, guest loyalty, credit, and retail shrink.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits to better serve guests.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow and ensure compliance with company policies, procedures, standards, and state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and perform other operational tasks as directed.