Elite Stylist

Ulta Beauty, Inc.•Rapid City, SD
•Onsite

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and operating procedures and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, works toward sales and productivity goals, develops guest relationships and clientele, and contributes to store sales, guest loyalty, and operational standards. The position requires compliance with safety, sanitation, infection-control, company, and state board requirements. A cosmetology license and previous relevant work experience are required. The role involves a flexible schedule that includes days, evenings, weekends, and holidays, and requires continuous mobility and object handling, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and the ability to stand for long periods.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills across all service categories.
  • Proficiency using the equipment and chemicals needed to perform technical work.
  • Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
  • Demonstrate products to guests to support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for continuous professional development.
  • Know and comply with Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services and comply with state board guidelines.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and ensure guest readiness.
  • Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Perform other operational tasks as directed.
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