Elite Stylist

Ulta Beauty, Inc.•West Bend, WI

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services with an emphasis on each guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist contributes to service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for beauty, exceptional guest service, and an aptitude for learning and communicating product knowledge.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in these service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the stated average weekly sales goal of $1,900 and productivity goals for hair services, and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend required trainings and meetings for ongoing professional development.
Follow company policies, procedures, and standards.
Follow safety, sanitation, infection control, and applicable state board procedures.
Follow service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain operational standards and cleanliness in assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.