Elite Home Professional

Safe Streets•Poughkeepsie, NY

About The Position

SafeStreets’ Elite Home Professionals (EHPs) help residential customers choose and install customized ADT-monitored smart security solutions. The role focuses on delivering an exceptional five-star customer experience and helping homeowners improve the safety and security of their homes. Appointments with interested customers are scheduled by the Inside Sales team; the position does not involve cold calling or door-to-door sales. EHPs review security options with homeowners, recommend custom packages, and manage the customer process from start to finish. SafeStreets provides paid training, equipment, and post-training support. Compensation includes a competitive base salary and uncapped sales commissions, along with additional opportunities such as mileage pay, installation-action pay, same-day and holiday bonuses, upgrade commissions, referral pay, and yearly loyalty bonuses. The role offers an independent work environment, scheduling flexibility, ongoing professional development, and potential career advancement.

Requirements

  • A passion for customer service and helping others stay safe and secure.
  • A strong sales background.
  • An entrepreneurial and career-oriented mindset.
  • Excellent communication, negotiation, and interpersonal skills.
  • A reliable vehicle and valid driver's license.
  • Proof of vehicle insurance with a minimum of 100/300/100 coverage.
  • A smartphone or tablet.
  • Ability to work above head level, carry loads of 30–50 pounds, operate power tools, and navigate confined spaces such as attics and crawl spaces.

Responsibilities

  • Help homeowners create customized smart security solutions suited to their needs.
  • Provide five-star customer interactions as the first face-to-face SafeStreets representative customers meet.
  • Install, troubleshoot, and demonstrate customized ADT-monitored security systems.
  • Review security options with customers and help them move forward with a custom home security package.

Benefits

  • Competitive base salary with a generous, uncapped commission structure.
  • Company-provided equipment and select tools.
  • Paid training and post-training support.
  • Ongoing training and professional development opportunities.
  • Opportunities for career advancement.
  • Scheduling flexibility.
  • Medical, dental, vision, and life insurance.
  • 401(k).
  • Mileage pay.
  • Pay for installation actions taken on site.
  • Same-day and holiday bonuses.
  • Upgrade commission opportunities.
  • Referral pay.
  • Yearly loyalty bonuses.
  • Personal protective equipment or stipends for technicians.
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