Elite Home Professional

Safe Streets•Frederick, MD

About The Position

SafeStreets’ Elite Home Professionals provide residential customers with a five-star experience while helping improve the safety and security of their homes and families. The role combines customer service, sales, and on-site installation of ADT-monitored smart security systems. The Inside Sales team schedules appointments with customers already interested in ADT home security; cold calling and door-to-door sales are not involved. Professionals guide homeowners through security options and design customized packages, with uncapped sales commissions based on customer purchases. SafeStreets provides paid training, equipment, and post-training support. The position offers an independent work environment, scheduling flexibility, and opportunities for professional development and career advancement. Technicians may receive commissions, mileage pay, installation-action pay, bonuses, upgrade commissions, referral pay, and loyalty bonuses.

Requirements

  • Passion for customer service and helping keep others safe and secure.
  • Strong sales background.
  • Entrepreneurial and career-oriented mindset.
  • Excellent communication, negotiation, and interpersonal skills.
  • Reliable vehicle and valid driver’s license.
  • Proof of vehicle insurance with a minimum of 100/300/100 coverage.
  • Smartphone or tablet.
  • Ability to work above head level, carry loads of 30–50 pounds, operate power tools, and navigate confined spaces such as attics and crawl spaces.

Responsibilities

  • Help homeowners create customized smart security solutions for their personal needs.
  • Provide five-star customer interactions as the first face-to-face contact customers have with SafeStreets.
  • Install, troubleshoot, and demonstrate customized ADT-monitored security systems.
  • Review security options with homeowners and help them select a custom home security package.

Benefits

  • Competitive base salary with generous, uncapped commission structure.
  • Company-provided equipment and select tools.
  • Paid training and post-training support.
  • Ongoing training and professional development opportunities.
  • Career advancement opportunities.
  • Scheduling flexibility.
  • Medical, dental, vision, and life insurance.
  • 401(k).
  • Increased mileage pay.
  • Pay for each installation action taken on site.
  • Same-day and holiday bonuses.
  • Additional upgrade commission options.
  • Doubled referral pay opportunity.
  • Yearly loyalty bonuses.
  • Personal protective equipment or stipends.
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