Elite Home Professional

Safe Streets•Centerville, MD
•Remote

About The Position

SafeStreets’ Elite Home Professionals (EHPs) help residential customers choose and install customized ADT-monitored smart security solutions. The role centers on providing an unmatched five-star customer experience and helping homeowners improve the safety and security of their families and homes. The Inside Sales team schedules in-home appointments with customers who have already expressed interest; cold calling and door-to-door sales are not involved. EHPs guide customers through security options, recommend custom packages, and manage the customer experience from start to finish. The position includes paid training and post-training support, company-provided equipment and select tools, and ongoing development. Compensation includes a base salary and uncapped commissions, along with mileage pay, installation-action pay, bonuses, and referral and loyalty incentives. The work environment is described as remote and independent, with scheduling flexibility and opportunities for career advancement. SafeStreets offers medical, dental, vision, and life insurance, as well as a 401(k).

Requirements

  • Passion for customer service and helping others stay safe and secure.
  • Strong sales background.
  • Entrepreneurial and career-oriented mindset.
  • Excellent communication, negotiation, and interpersonal skills.
  • Reliable vehicle and valid driver's license.
  • Proof of vehicle insurance with a minimum of 100/300/100 coverage.
  • Smartphone or tablet.
  • Ability to work above head level, carry loads of 30–50 pounds, operate power tools, and navigate confined spaces such as attics and crawl spaces.

Responsibilities

  • Help homeowners create customized smart security solutions suited to their needs.
  • Provide five-star customer interactions as the first face-to-face SafeStreets representative customers meet.
  • Install, troubleshoot, and demonstrate customized ADT-monitored security systems.
  • Review security options with homeowners and help them move forward with an appropriate security package.

Benefits

  • Competitive base salary with uncapped commission opportunities.
  • Company-provided equipment and select tools.
  • Paid training and post-training support.
  • Ongoing training and professional development.
  • Career advancement opportunities.
  • Scheduling flexibility.
  • Medical, dental, vision, and life insurance.
  • 401(k).
  • Mileage pay.
  • Pay for installation actions taken on site.
  • Same-day and holiday bonuses.
  • Referral pay opportunities.
  • Yearly loyalty bonuses.
  • Personal protective equipment or stipends for technicians.
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