Electronic Security Lead Technician

Kastle Systems•Hamlet, NC

18h

About The Position

The Electronic Security Lead Technician focuses on site management and installation of security solutions for new and existing clients. The position works alongside internal teams, external teams, clients, and subcontractors to ensure project success. A successful Site Lead can work with minimal supervision, provide daily updates on work performed, and contact the project manager for support as needed. The stated career goal for each Site Lead/Senior Technician is to train replacements and advance into Project Management. The role involves coordinating project work and personnel, installing and maintaining electronic security systems, troubleshooting customer systems, maintaining accurate documentation, and completing final testing and acceptance. i2G Systems provides electronic security and life safety solutions, including surveillance, access control, intrusion detection, biometrics, sensors, radar, and anti-drone technologies.

Requirements

Working knowledge of general access control systems.
Thorough understanding of electronic security systems, their individual parts, and the onsite labor needed to complete an installation.
Skills or experience using Microsoft Office applications, including Outlook, Word, and Excel.
Ability to be creative and resourceful in finding solutions to uncommon applications.
Ability to work effectively independently and in a team atmosphere.
Strong organization skills, time management, and attention to detail.
Proficient verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Customer focus and a strong commitment to client satisfaction.
5–7 years of physical or electronic security experience.

Nice To Haves

Knowledge of Lenel and Genetec systems is preferred.

Responsibilities

Follow and track project scheduling.
Direct communications among subcontractors and internal resources.
Manage and coordinate multiple technicians and subcontractors.
Read and understand written specifications, drawings, and controlling documents; maintain current and accurate system documentation.
Perform installation and training as required on implemented control systems.
Troubleshoot and maintain new and existing control systems for customers.
Coordinate project activities with appropriate internal and external parties.
Document and communicate necessary project changes and implement them.
Perform work consistently with policies, procedures, and standards.
Complete final testing and acceptance of security systems.
Perform other duties as assigned.

Benefits

401(k) with company match.
Medical, dental, and vision coverage, with most premiums employer-paid.
Employee Assistance Program providing mental health and wellness support.
Flexible Time Off for exempt positions.
Tenure-based paid time off for non-exempt positions.
Paid sick leave.
Annual professional development stipend.
Company-paid certifications.
Educational reimbursement for eligible coursework.
Career-growth opportunities on projects across critical infrastructure, healthcare, data centers, stadiums, and other sectors.