Electronic Billing Analyst

Vorys, Sater, Seymour and Pease LLP.•Columbus, OH

11d•Remote

About The Position

Vorys, Sater, Seymour and Pease LLP is seeking an Electronic Billing Analyst to join its Billing team, with flexibility to work remotely. This position implements and coordinates electronic billing initiatives according to client guidelines, supporting transitions from paper invoicing and the launch of e-billing for new clients. The analyst serves as the point person for e-billing information, invoice submissions, and follow-up with accounts receivable, clients, vendors, attorneys, secretaries, and billers. The role reviews new-business information and works with the Rates, Fees and Engagements Committee, Information Technology, and other New Business Intake team members to ensure compliance with risk intake and security rules. It also provides guidance to attorneys and secretaries on electronic billing procedures. The position performs billing responsibilities as needed and as time allows. The expected pay scale is $30.77–$38.46 per hour, overtime eligible under applicable laws. The posting gives an approximate annualized equivalent of $60,001.50–$74,997.00 based on 37.50 hours per week. Actual compensation may vary based on qualifications, relevant experience, education, work location, and market conditions.

Requirements

High school diploma or equivalent.
At least 3 years of experience in a similar field.
Strong knowledge of e-billing and accounts receivable processes.
Working knowledge of database products, Microsoft Word, Microsoft Excel, Outlook, LEDES files, EBH, and e-billing platforms or websites.
Self-motivation, initiative, and a desire to contribute to team success.
Ability to develop and maintain positive, professional relationships with law firm personnel at all levels, clients, and vendors.

Nice To Haves

Bachelor’s degree preferred.
Experience with Elite Enterprise strongly preferred.
Legal billing experience preferred.
At least 1 year of prior law firm experience preferred.
Thorough knowledge of the Elite Enterprise financial database.
Strong mathematical aptitude.
Understanding of UTBMS task and activity codes.
Thorough knowledge of multiple electronic billing vendors, websites, and formats.
Advanced Excel proficiency, including pivot tables and VLOOKUPs.
Advanced Microsoft Word skills.
Strong verbal and written communication skills.
Strong interpersonal skills and a team- and customer-service focus.
Excellent attention to detail, data entry, and proofreading skills.
Strong problem-solving and analytical skills.
Strong organizational and time-management skills, including the ability to handle competing priorities and organize workflow.
Ability to handle a high volume of invoices.
Ability to anticipate work needs, work independently with minimal direction, seek assistance when necessary, meet deadlines, and keep managers informed of status.
Ability to analyze complex bill-payment sharing relationships and report the information to internal and external sources.
Ability to maintain focus and produce high-quality work under pressure, while adapting to changing priorities and deadlines.

Responsibilities

Analyze and implement e-billing and billing processes required by clients.
Administer electronic billing clients and vendors, including documentation, training, analysis, reporting, and security; set up clients in Elite, vendor sites, and the E-billing Hub.
Coordinate with other departments to communicate outside counsel guidelines and e-billing requirements.
Analyze, identify, recommend, and implement enhancements and reports.
Review electronic billing requests alongside New Business Intake client and matter arrangement information in the Elite billing system.
Submit electronic invoices and follow up with the Billing group, clients, and billing attorneys as assigned.
Troubleshoot and communicate e-billing issues; research and recommend solutions to reduce or eliminate inefficiencies.
Ensure successful invoice transmission; monitor validation and payment approvals; investigate rejected invoices, initiate corrective measures, and communicate them to relevant staff.
Collaborate proactively with the AR Specialist regarding outstanding balances.
Appeal invoice reductions and rejections.
Gather backup documentation required to accompany electronic invoices.
Work with Client Financial Services to clear e-billing write-downs from the system.
Submit new timekeepers for approval proactively to avoid submission delays.
Update billing rates annually for electronic billing clients.
Perform billing responsibilities as needed and based on available time.