Electrical Service Manager

Steve's Plumbing & A/C•Waipahu, HI

3d•Onsite

About The Position

Join Steve's Plumbing & A/C Service as Our Electrical Service Manager! Steve's Plumbing & A/C Service is a trusted local home services provider proudly serving families across Oahu, Maui, Big Island, and Kauai. As we continue to grow, we're looking for an experienced Electrical Service Manager to lead, develop, and expand our Electrical Division. This is an exciting opportunity for a proven electrical leader who is passionate about building high-performing teams, delivering exceptional customer service, and driving business growth. This is a unique opportunity to build and grow Steve's Electrical Division while leading a team dedicated to delivering five-star service throughout Hawaii. If you're ready to make a significant impact while helping shape the future of our electrical department, we'd love to welcome you into our OHANA. What are you waiting for? Come and join our OHANA today!

Requirements

5+ years of residential electrical experience required.
Proven ability to lead, motivate, and develop high-performing teams.
Strong understanding of residential service operations, performance metrics, and profitability.
Excellent communication, leadership, and organizational skills.
Customer-focused mindset with the ability to drive both service excellence and business growth.
Strong technology and software proficiency.
Valid driver's license with an acceptable driving record.

Nice To Haves

Management, superintendent, or leadership experience within residential electrical services preferred.
Journeyman Electrician license preferred but not required.

Responsibilities

Lead, coach, and develop a team of residential electricians and apprentices.
Oversee the daily operations and performance of the Electrical Department.
Drive revenue growth, profitability, and overall departmental success.
Establish and monitor key performance metrics, service standards, and goals.
Partner with leadership to expand electrical services throughout our service areas.
Support technicians with estimating, pricing, and customer solutions.
Ensure exceptional customer experiences and timely resolution of concerns.
Maintain compliance with all electrical codes, permitting requirements, and safety standards.
Develop processes and best practices that improve efficiency, quality, and consistency.
Collaborate with Plumbing, HVAC, and Operations teams to achieve company goals.