Electrical Service Manager

Crete United • Montgomery, AL

8d

About The Position

As Service Manager, you’ll oversee daily operations, drive customer satisfaction, and support technicians across electrical service calls. You’ll play a key role in workflow scheduling, team development, and client relationship management, delivering best-in-class service to commercial and industrial customers.

Requirements

• 5+ years in electrical service, with supervisory or leadership experience.
• Strong knowledge of commercial/industrial systems, troubleshooting, and repair.
• Ability to manage multiple service calls, customer needs, and technician scheduling.
• Excellent communication and problem-solving skills.

Nice To Haves

• Familiarity with field service management software.

Responsibilities

• Manage and dispatch a team of field service technicians for electrical jobs.
• Oversee project timelines, quality control, and customer communication.
• Serve as the liaison between customers, contractors, and internal departments.
• Ensure safety compliance and adherence to company standards.
• Assist in estimating, quoting, and reviewing service contracts.
• Develop and coach your team for long-term success.
• Monitor KPIs and contribute to department growth targets.

Benefits

• Competitive full benefits.
• Company vehicle and phone allowance.
• Year-round work stability.
• Limited travel.
• Company phone reimbursement.
• Company-provided uniforms/gear and tablet.
• PTO (paid time off) and holidays.
• Highly competitive pay, negotiable based on experience.
• Company-paid certification and training.
• Health insurance, including dental and vision, for employees and family.
• 401K Retirement Program.
• Annual performance-based bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed