Electrical Service Manager

TE Certified Electrical, Plumbing, Heating & Cooling•Lawrenceville, GA

11d•$80,000 - $150,000•Onsite

About The Position

TE Certified is hiring an Electrical Service Manager based in Lawrenceville, Georgia, to run and improve its residential electrical service department. The role is suited to an experienced residential electrical service technician or manager with strong technical and management skills. Management experience is not required but is strongly preferred. The manager oversees department operations and technician development, including recruiting, hiring, training, coaching, and instructing technicians. The role combines field and office responsibilities and includes technical phone support, riding along with and training technicians, and handling difficult customer situations. The manager also teaches electrical repair and service, customer service, and sales, and helps operate the department within an established residential service business. TE Certified describes itself as a fast-growing, award-winning residential service provider focused on craftsmanship, customer care, safety, integrity, and employee growth. The company is an equal opportunity employer and a drug-free workplace.

Requirements

Excellent knowledge of electrical service and excellent troubleshooting skills.
Significant residential electrical service experience.
Management experience is strongly preferred but not required.
Live within 25 miles of Lawrenceville, Georgia.
Have a clean background and driving record and be drug-free.
Be flexible, growth-oriented, and able to work well with others.
Be passionate about electrical work.
Be willing to work Saturdays and off-hours as needed.
Be willing to train and hire new team members.
Be willing to multitask and transition between field and office responsibilities.
Be willing to attend training and classes.
Have a prepared resume.
Be willing to support and participate in other duties as assigned.

Nice To Haves

Management experience.
Understanding of the residential electrical service, sales, and installation process.

Responsibilities

Run and improve the residential electrical service department.
Recruit, hire, train, coach, and instruct electrical service technicians.
Field technical phone calls and handle difficult situations and demanding customers.
Ride along with and train new technicians.
Teach technicians electrical repair and service, customer service, and sales.
Manage department operations while transitioning between field and office responsibilities.
Attend training and classes.
Support and participate in other duties as assigned.