Electrical Service Manager

Apex Service Partners•Denver, CO
•$100,000 - $120,000

About The Position

Absolute is seeking an Electrical Service Manager to build and lead its electrical service department in Denver, Colorado. The manager will oversee service operations and help drive the department’s growth and success. The role calls for leadership ability, technical expertise in electrical systems, proactive problem-solving, and experience in electrical service operations. The successful candidate will lead and develop a high-performing team while supporting high-quality service and customer satisfaction.

Requirements

  • At least 5 years of experience in electrical service operations, with a record of success in a managerial or leadership role.
  • Journeyman or Master Electrician license required.
  • Strong technical knowledge of electrical systems, equipment, and components.
  • Strong leadership abilities and the ability to motivate and inspire a team.
  • Excellent verbal and written communication skills, including the ability to interact effectively with clients, team members, and stakeholders.
  • Solid organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency with Microsoft Office and electrical service management software.
  • Valid driver's license and clean driving record.

Responsibilities

  • Develop and implement strategies to build and expand the electrical service department, including hiring and training technicians, establishing procedures and protocols, and developing service offerings.
  • Manage, mentor, guide, support, and train service technicians to ensure high-quality service and customer satisfaction.
  • Oversee scheduling and dispatching of service calls to ensure timely responses and efficient resolution of customer issues.
  • Monitor and analyze service performance metrics, including response times, job completion rates, and customer feedback, and adjust operations to meet targets.
  • Cultivate and maintain positive relationships with clients, vendors, and subcontractors to support business growth and development.
  • Ensure compliance with company policies, industry regulations, and safety standards.
  • Stay informed about industry trends, technologies, and best practices to drive continuous improvement.
  • Collaborate with other departments to coordinate resources and support company-wide initiatives.

Benefits

  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for career advancement and professional development.
  • Supportive work environment focused on teamwork and collaboration.
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