Electrical Service Manager

Absolute Electrical, Plumbing, Heating & Air•Denver, CO
•$100,000 - $120,000

About The Position

Absolute is seeking an Electrical Service Manager to build and lead its electrical service department in Denver, Colorado. The manager will oversee service operations, drive department growth, and help deliver high-quality service and customer satisfaction. The role calls for leadership experience, technical expertise in electrical systems, and a proactive approach to problem-solving. The manager will develop the service team and its processes, oversee scheduling and dispatch, monitor performance, maintain relationships with clients and business partners, and coordinate with other departments. The position also requires ensuring compliance with company policies, industry regulations, and safety standards, while promoting continuous improvement.

Requirements

  • At least 5 years of experience in electrical service operations, with a proven record of success in a managerial or leadership role.
  • Journeyman or Master Electrician license required.
  • Strong technical knowledge of electrical systems, equipment, and components.
  • Leadership ability to motivate and inspire a team.
  • Excellent verbal and written communication skills and ability to interact effectively with clients, team members, and stakeholders.
  • Strong organizational and time-management skills, including the ability to prioritize tasks and meet deadlines.
  • Proficiency with Microsoft Office and electrical service management software.
  • Valid driver's license and clean driving record.

Responsibilities

  • Develop and implement strategies to build and expand the electrical service department, including hiring and training technicians, establishing procedures and protocols, and developing service offerings.
  • Manage, mentor, guide, and train service technicians to support high-quality service and customer satisfaction.
  • Oversee scheduling and dispatching of service calls to ensure timely responses and efficient resolution of customer issues.
  • Monitor and analyze service performance metrics, including response times, job completion rates, and customer feedback, and make adjustments to meet targets.
  • Build and maintain positive relationships with clients, vendors, and subcontractors to support business growth and development.
  • Ensure compliance with company policies, industry regulations, and safety standards.
  • Stay informed about industry trends, technologies, and best practices to drive continuous improvement.
  • Collaborate with other departments to coordinate resources and support company-wide initiatives.

Benefits

  • Competitive salary commensurate with experience; target OTE of $100,000–$120,000+.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Career advancement and professional development opportunities.
  • Supportive, collaborative work environment focused on teamwork.
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