Electrical Service Account Manager

Structure Resources • Monterey Park, CA

18h • Hybrid

About The Position

Structure Resources is seeking a Commercial Construction Service Account Manager to join one of our premier Electrical Design-Build contractors. This is a direct-hire opportunity with an award-winning electrical contractor specializing in commercial, industrial, and design-build electrical projects throughout the United States. They are looking for a Commercial Construction Service Account Manager with a strong electrical background who can successfully manage service technicians, oversee multiple service projects, build client relationships, and help grow the service division. This position is responsible for managing service operations, scheduling technicians, overseeing project financials, coordinating customer communications, ensuring quality workmanship, and driving customer satisfaction from project kickoff through completion. The ideal candidate will have experience estimating electrical service work, managing multiple projects simultaneously, coordinating field personnel, and maintaining strong customer relationships. They should also have a solid understanding of the National Electrical Code (NEC), electrical construction practices, project scheduling, and service operations. This position is based in Monterey Park, CA, and candidates should be comfortable generating new business opportunities within the local market.

Requirements

• High School Diploma required
• Prior field experience in commercial electrical construction required
• Strong knowledge of the National Electrical Code (NEC)
• Experience scheduling and managing multiple service technicians and projects
• Strong computer skills, including Microsoft Office
• Excellent communication, customer service, and organizational skills
• Ability to prioritize multiple projects in a fast-paced environment
• Ability to work from the Monterey Park, CA office and develop business within the local market

Nice To Haves

• Additional technical training or Construction Management degree preferred
• 1–2+ years of experience in a senior electrical service technician or similar leadership role
• Electrical estimating experience preferred
• Valid Driver's License (Preferred)

Responsibilities

• Manage service operations
• Schedule technicians
• Oversee project financials
• Coordinate customer communications
• Ensure quality workmanship
• Drive customer satisfaction from project kickoff through completion
• Manage service technicians
• Oversee multiple service projects
• Build client relationships
• Help grow the service division
• Generate new business opportunities within the local market

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Company match 401(k)
• Paid vacation
• Paid holidays
• 30-day paid sabbatical every five years of employment
• Long-term career growth
• Company vehicle or vehicle allowance (if applicable)
• Company phone/tablet
• Performance and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED