ELECTRIC POWER GENERATION (EPG) SERVICE SUPERVISOR

Carter Machinery•Elkridge, MD

1d•$79,000 - $101,000•Onsite

About The Position

The EPG Service Supervisor serves as a team leader, ensuring successful department operations and meeting customer needs at a high level. The role organizes, communicates, and delegates responsibilities; sets priorities; coaches employees; and provides technical expertise. The supervisor also promotes customer satisfaction, manages work in process, and supports a safe workplace.

Requirements

Strong mechanical aptitude and a self-starter approach.
Proven leadership and supervisory experience.
Computer proficiency and ability to adapt to changing technology.
Ability to multitask, prioritize workload, and meet competing demands.
Ability to evaluate facts quickly and exercise good judgment in decision-making.
Ability to handle large volumes of work in a fast-paced environment.
Detail-oriented, with strong organizational and planning skills.
Strong written and verbal communication skills.

Nice To Haves

Previous experience in service operations and comprehensive knowledge of diesel engines and generators.
College or technical degree, or comparable industry experience.

Responsibilities

Lead the team and ensure successful operation of the department while meeting customers' needs.
Organize, communicate, and delegate responsibilities, set priorities, coach employees, and provide technical expertise.
Maintain customer satisfaction by identifying and resolving problems promptly and promoting a positive customer experience.
Manage work in process and ensure work orders are closed according to established timelines.
Conduct regularly scheduled safety meetings and enforce safety policies and procedures.
Investigate and report on-the-job accidents and safety hazards.
Uphold Carter Machinery's Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.