ELECTRIC POWER GENERATION (EPG) RENTAL FIELD TECHNICIAN

Carter Machinery•Chesapeake, VA
•$26 - $39

About The Position

The EPG Rental Technician services, diagnoses, and repairs electric power generation rental equipment for power, temperature control, air, pumps, and used equipment at Carter or customer facilities. The position supports Carter's rental equipment and customer needs in the field, including responding to after-hours emergencies and traveling as required.

Requirements

  • Thorough understanding of gensets, air compressors, fuel tanks, and pumps.
  • Advanced troubleshooting skills.
  • Ability to work well in a team environment and communicate effectively, both orally and in writing.
  • Strong organizational skills and ability to prioritize workload while providing excellent customer service.
  • Availability for after-hours emergency service requests 24/7/365.
  • Ability to work additional hours as required and travel out of town, including internationally, to meet customer demands.
  • Experience using and applying electronic software.
  • Excellent driving record and ability to obtain a CDL and/or DOT certification.
  • High school diploma or GED.

Nice To Haves

  • Previous experience with UPS and paralleling equipment, diagnosing and troubleshooting engine failures, and performing mechanical repairs to electrical generator systems and related equipment.

Responsibilities

  • Service, diagnose, and repair EPG rental equipment, including equipment for power, temperature control, air, pumps, and used equipment.
  • Perform product improvement plans on gensets, air compressors, fuel tanks, pumps, UPS, and paralleling equipment.
  • Work independently in the field to support PSD rental equipment.
  • Respond to customer emergency service requests outside regular hours, as needed.
  • Promote a positive customer experience and uphold Carter's Core Values of Integrity, Commitment, Excellence, and Teamwork.

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with a $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors and programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Tool allowances and tool loans
  • Discounts on cellular phone service, computers, and vehicles
  • Opportunities for overtime
  • Shift differential, if applicable
  • $2,000 sign-on bonus for eligible new hires
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