EHR Integration Lead

Nuna

6d•$150,900 - $188,700

About The Position

Nuna is building an AI health coach to support people managing chronic conditions in their everyday lives. The company was selected to join the Centers for Medicare & Medicaid Services (CMS) Health Tech Ecosystem. Nuna’s Customer Success team leads the post-sale customer journey, including implementation, account management, support, retention, renewal, and expansion. The EHR Integration Lead will lead end-to-end technical integrations between Nuna’s SaaS platform and major health systems. The role translates clinical operational needs into technical requirements, coordinates cross-functional teams, and develops repeatable deployment practices to support successful integrations and reach more patients. The lead will own integrations from discovery and scoping through launch and optimization; support prospective customer discussions with technical solution materials; establish integration plans and specifications with health system stakeholders; coordinate internal and partner teams through testing and launch; advise partners on technical decisions and tradeoffs; and create scalable integration playbooks, documentation, and processes. The role also establishes success measures and coordinates validation and launch readiness to support reliable data exchange and effective clinical workflows.

Requirements

Proven track record leading enterprise EHR integrations, specifically delivering end-to-end Epic implementations.
3–5 years of experience deploying SaaS solutions for external clients, with a focus on Epic health systems.
Strong technical fluency in bidirectional integrations, HL7 v2 (ORM/ORU), and FHIR (R4 / SMART on FHIR) across orders, write-backs, remote monitoring data, and reads.
Ability to translate clinical workflows and business requirements into clear technical specifications, data mappings, and acceptance criteria.
Experience coordinating cross-functional partner IT, vendor, and internal engineering teams through working sessions, testing, launch, and secure PHI management.
Strong project management skills to manage multiple integrations simultaneously, mitigate risks, and resolve technical obstacles.
Excellent communication skills to articulate technical tradeoffs and build consensus across technical and non-technical stakeholders.
Ability to lead by influence as a senior individual contributor, with high ownership and attention to detail.

Nice To Haves

Experience delivering integrations with additional EHR platforms.
Ability to configure interfaces, build APIs, or troubleshoot data flows independently to resolve issues.
Epic certifications or healthcare system IT or clinical informatics experience.
Experience in healthcare SaaS or fast-paced startup environments.
Technical pre-sales or integration solutioning experience.
Familiarity with integration tooling and security, including Redox, VPN, SFTP, SSO/SAML, and OAuth 2.0.
Knowledge of clinical coding (LOINC, ICD-10), data mappings, acceptance criteria, and decision logs.
Background in RPM, chronic disease management, value-based care, quality reporting, and CMS models.
Track record of building reusable integration playbooks, documentation, and scalable processes.

Responsibilities

Own integrations between Nuna’s SaaS platform and healthcare partners’ EHR systems, from discovery and scoping through launch and optimization.
Partner with Sales and Growth to scope prospective customer integrations, shape technical approaches, and produce client-ready architecture, integration options, and requirements.
Translate clinical workflows, technical requirements, and business goals into actionable integration plans.
Author detailed integration specifications, data mappings, and decision logs.
Coordinate Product, Engineering, Customer Success, partner IT, and clinical teams to manage dependencies, resolve obstacles, and deliver launches.
Facilitate technical working sessions with interface engineers, EHR and FHIR analysts, and middleware partners, driving decisions and action items.
Guide enterprise partners through integration decisions, communicate tradeoffs, and establish shared expectations for scope, timelines, and outcomes.
Develop repeatable playbooks, documentation, and processes that improve delivery consistency and reduce partner onboarding time and effort.
Create prospect-facing integration guides for use in the sales process.
Establish success measures, coordinate validation and launch readiness, and drive improvements that support reliable data exchange and effective clinical workflows.
Manage multiple integrations, mitigate risks, and resolve technical obstacles.
Coordinate partner IT, vendor, and internal engineering teams through working sessions, testing, launch, and secure PHI management.