About The Position

PAX Health is seeking an experienced EHR Integration & Implementation Project Manager to oversee the consolidation of six operating companies onto a single ClinicMind EHR platform. The consultant will lead multiple healthcare technology implementation workstreams, including EHR integrations, data migration, vendor coordination, testing, and go-live support. The role requires collaboration across technical and operational teams and effective communication with senior leadership. The consultant will oversee ClinicMind implementation across all six companies; manage the referral portal, website scheduling integration, AI receptionist deployment, and migration of patient and operational data from legacy systems; and coordinate testing, training, launch, and stabilization activities. The consultant will maintain project plans, timelines, status reports, action items, and risk and issue logs; provide executive updates; facilitate cross-functional communication; escalate critical issues; and recommend corrective actions. The engagement continues through implementation, data migration, stabilization, and project closeout unless modified by mutual written agreement. The consultant reports directly to the COO.

Requirements

  • Bachelor’s degree in Information Technology, Healthcare Administration, Business, Project Management, or a related field.
  • 3–5+ years of experience managing healthcare IT or EHR implementation projects.
  • Experience leading cross-functional projects involving multiple stakeholders, vendors, and executive leadership.
  • Demonstrated experience with EHR implementations, data migration, system integrations, and go-live support.
  • Strong project management skills, including timeline development, risk management, issue tracking, and status reporting.
  • Excellent communication, facilitation, and organizational skills.
  • Ability to manage multiple workstreams simultaneously in a fast-paced environment.

Nice To Haves

  • Experience implementing ClinicMind or another ambulatory EHR platform.
  • Knowledge of healthcare operations, referral workflows, scheduling systems, and patient access processes.
  • PMP, CAPM, or another project management certification.
  • Experience supporting AI workflow or patient communication technology implementations.

Responsibilities

  • Lead and oversee the ClinicMind implementation across six companies, maintaining the overall project plan, timeline, milestones, and deliverables.
  • Coordinate meetings and implementation activities with stakeholders, ClinicMind teams, and third-party vendors; monitor progress, identify risks, and implement mitigation strategies.
  • Oversee the design, configuration, testing, deployment, and stabilization of the ClinicMind referral portal, coordinating referral partners and internal workflows and validating accuracy, efficiency, and compliance.
  • Oversee integration of ClinicMind scheduling with the organization’s websites, coordinating web developers, technical teams, and internal stakeholders, and supervising user acceptance testing and deployment.
  • Manage implementation and rollout of the AI receptionist, including configuration, call routing, scripting, scheduling integration, workflow automation, testing, staff training, and go-live support.
  • Coordinate migration of patient and operational data into ClinicMind, overseeing mapping, validation, cleansing, testing, data integrity, completeness, compliance, reconciliation, and issue resolution.
  • Serve as the primary implementation oversight lead across all workstreams.
  • Maintain project documentation, status reports, action items, and risk and issue logs, and provide regular executive updates on status, risks, and key decisions.
  • Facilitate communication among leadership, operations, IT, vendors, and implementation teams; escalate critical issues and recommend solutions.
  • Deliver a comprehensive project plan, integrated timeline, weekly status reports, risk and issue log, data migration readiness and validation reports, implementation oversight for the referral portal, website scheduling and AI receptionist, go-live readiness assessment, and post-implementation stabilization support and transition documentation.
  • Coordinate implementation activities with ClinicMind and other stakeholders and report progress, risks, and recommended corrective actions to the COO.
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