Copy of Educational Success Worker
About The Position
The Educational Success Worker is an integral member of the Tides Outreach Program (TOP) team, providing support to students experiencing school and truancy issues. The worker serves as the primary liaison among assigned schools, Tides, and families, and supports TOP caseworkers and clinicians in helping students access transportation and establish healthy morning routines. Tides Family Services is a nonprofit organization providing comprehensive support and resources to children, adolescents, and families facing challenges. Its mission is to provide services and supports that enable youth to live in community-based settings. Services are delivered in homes, communities, schools, and other places where youth are.
Requirements
- Associate’s degree required.
- Valid driver’s license and a registered, inspected, and insured vehicle required.
- At least one year of experience in a community outreach and engagement setting.
- Strong problem-solving and interpersonal skills.
- Ability to build relationships with internal teams, stakeholders, clients and families, schools, law enforcement, and other community resources.
- Computer literacy in MS Word, Excel, and Outlook or Gmail.
- Ability to prioritize workflow and manage multiple projects to meet deadlines with minimal supervision.
- Good verbal, written, and telephone skills.
- Ability to work independently and effectively as a team member.
- Flexibility to work across a variety of in-person and virtual meetings and worksites.
Nice To Haves
- Bachelor’s degree.
- Bilingual ability in Spanish, Portuguese, or Creole.
Responsibilities
- Work within the designated community to understand barriers to educational, health, and social wellness.
- Support case management and care coordination activities.
- Build relationships with community partners to secure client resources that support increased attendance and academic attainment.
- Establish and maintain collaborative relationships with schools to facilitate attendance, behavior, and performance monitoring.
- Provide transportation assistance to school as needed.
- Set a schedule with flexible scheduling as needed, Monday through Friday, 7 a.m. to 3 p.m.
- Support out-of-school-time programming as needed.
- Advocate for families regarding educational and medical status, treatment options, and basic needs; schedule internal and external educational advocacy meetings as needed.
- Provide vocational support and transition planning.
- Develop effective working relationships and attend group supervision to collaborate with team members and problem-solve ways to decrease behaviors affecting academic achievement.
- Demonstrate and integrate a strong understanding of and commitment to the Tides mission.
- Maintain accurate and accessible case notes, reports, files, and statistics as required by the initiative.
- Contribute to strengths-based Recovery Plans by providing input on goals aligned with the youth’s academic achievement.
- Perform additional responsibilities consistent with initiative needs and other duties as assigned in support of the Tides Family Services mission.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
