Copy of Porter

CYPRESSBROOK MULTIFAMILY MANAGEMENT LP•Huntsville, AL

About The Position

The Apartment Porter/Groundskeeper is responsible for upkeep of the grounds, amenities, building exteriors, leasing office, parking lots, and other community buildings at a multifamily residential apartment community. The position reports to the Maintenance Supervisor and/or Property Manager and is hourly, non-exempt, and eligible for overtime. The role supports maintenance, leasing, administrative, resident-relations, and safety activities. The Porter/Groundskeeper maintains curb appeal, removes trash, assists with apartment preparation and cleaning, supports assigned maintenance work and snow removal when applicable, reports repair concerns and unsafe conditions, and helps deliver communications to residents. The employee is expected to represent the community professionally, contribute to resident retention and teamwork, and comply with company policies and safety requirements.

Requirements

  • Fair Housing certification.
  • Maintain a neat, clean, and professional appearance throughout the workday and whenever present at the community.
  • Ability to operate a vehicle and a driver’s license, as required by community needs.
  • Successfully pass a drug test.
  • Ability to perform the described tasks without seeking outside contractor assistance.
  • Strong communication skills for communicating with residents, coworkers, and senior management.
  • Ability to contribute to and foster a team approach to serving residents and maintaining a successful community.
  • Comply with expectations in the Employee Handbook.
  • Attendance is an imperative job function.

Responsibilities

  • Maintain grounds, amenities, building exteriors, the leasing office, parking lots, and other community buildings.
  • Remove trash from office areas and the apartment community perimeter daily.
  • Assist in preparing market-ready units, including removing trash from vacant apartments before make-ready.
  • Assist the Maintenance Supervisor and/or Property Manager with assigned maintenance tasks in a timely manner.
  • Assist with cleaning available apartments and/or models.
  • Assist the maintenance team with snow removal when applicable.
  • Assist in troubleshooting and repairing mechanical, carpentry, and electrical problems.
  • Report maintenance concerns requiring repairs in available apartments, models, the clubhouse, and/or common areas to the Maintenance Supervisor.
  • Maintain the community’s curb appeal.
  • Assist the management team with other required tasks.
  • Uphold company policies, goals, and values.
  • Represent the community professionally on and off the property.
  • Deliver communication documentation to residents.
  • Contribute to resident retention programs.
  • Ensure unsafe conditions are corrected in a timely manner and immediately report unsafe conditions.
  • Learn and comply with company, local, state, and federal safety rules.
  • Meet attendance and performance expectations and comply with company policies, rules, procedures, and the Employee Handbook.
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