Copy of Child Welfare Case Worker

Children and Families First Delaware Inc•Georgetown, DE

About The Position

The Counselor I provides assessment, prevention, and crisis intervention through home-based, family-focused support services. The position maintains a flexible, organized, and efficient work schedule and may require working beyond a normal workday and being on call to facilitate program services. The Counselor I carries and manages up to 15 cases, supports clients and families through ongoing engagement, and completes required documentation in accordance with agency, state, accreditation, and other applicable requirements.

Requirements

  • Associate’s degree in human services or a related degree, with 2–3 years of related experience.
  • Demonstrated ability to engage effectively and respectfully with a diverse service population.
  • Prior professional or academic experience in child welfare, family services, or community-based organizations.
  • Exceptional organizational and time-management abilities.
  • Strong verbal and written communication skills.
  • Previous experience working with specific age groups, such as children or adolescents, as required by the program.
  • Flexibility to adjust work assignments and schedules, including evenings and weekends, to meet client needs.
  • Willingness and ability to travel within the assigned county and statewide.
  • Valid driver’s license that meets agency insurance requirements, maintained throughout employment.
  • Consistent commitment to safe driving practices.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodation available for individuals with disabilities.

Nice To Haves

  • Bachelor’s degree in social work, human services, or a related degree, with 2–3 years of related experience.

Responsibilities

  • Adhere to an evidence-based social work model, principles, and practices.
  • Carry and manage up to 15 cases.
  • Conduct initial intake with clients and their families or guardians.
  • Provide home-based assessment, counseling, crisis intervention, advocacy, and referral services to clients and families.
  • Establish and maintain therapeutic relationships with clients and families through ongoing engagement strategies.
  • Provide after-hours on-call coverage on a rotating basis.
  • Testify at court hearings as necessary.
  • Participate in regular peer review, individual supervision, and case consultation as appropriate.
  • Establish and maintain professional, collaborative relationships with the agency, community, and key stakeholders.
  • Maintain timely documentation in the agency database and other required records, including assessments, service plans, safety plans, case notes, and discharge plans.
  • Plan, design, and present educational programs as appropriate.
  • Supervise students as assigned.
  • Participate in the PQ Process.
  • Maintain agency standards regarding confidentiality, quality, and productivity.
  • Transport clients as needed using company vehicles.
  • Serve on staff committees as assigned and/or approved.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with matching
  • Life insurance
  • Short- and long-term disability insurance
  • Education and training benefits, including tuition assistance and clinical licensure assistance
  • Employee wellness benefits
  • Vacation, sick, personal, and holiday pay
  • Mileage reimbursement
  • Access to an agency vehicle
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