EDI Specialist

Duravent Group•Detroit, MI

10d•Hybrid

About The Position

The EDI Specialist ensures data accuracy and alignment across eCommerce, Customer Service, Credit and A/R, IT, Sales, and Vendor Compliance. The role safeguards revenue flow by minimizing chargebacks, preventing invoice delays, and supporting customer relationships through consistent, compliant electronic communication. The specialist owns open issues, provides weekly status updates to stakeholders, communicates risks and blockers promptly, and follows action items through resolution. This is a mostly from-home hybrid role for someone within commuting distance of the Grand Rapids or Detroit, Michigan offices, with occasional trips to collaborate at the Kentwood, Michigan office.

Requirements

Bachelor's degree or five years of equivalent work experience.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
Deep understanding of EDI standards, including ANSI X12 and EDIFACT, and core document types 810, 850, 846, 856, 820, and 997.
Proficiency in ERP systems, specifically Oracle and SAP.
Strong analytical and troubleshooting abilities and exceptional attention to detail, including validating transaction data, identifying discrepancies, maintaining accurate issue records, and following action items through completion.
Excellent written and verbal communication skills, including the ability to explain technical issues in terms of business impacts, provide timely status updates, and tailor communication to different audiences.
Ability to follow up on commitments, clarify ownership and deadlines, and appropriately escalate blockers.
Proactive, collaborative mindset focused on partnership, accuracy, and operational excellence, with the confidence to ask direct questions, confirm accountability, and persist respectfully until issues are resolved.
Current U.S. work authorization without requiring future visa sponsorship.

Responsibilities

Manage and monitor the full lifecycle of EDI transactions, including purchase orders (850), invoices (810), advance ship notices (856), remittance advice (820), inventory (846), and acknowledgments (997).
Identify transmission issues that could affect order processing, shipping notifications, or invoice delivery.
Coordinate testing and implementation for new trading partners through direct EDI connections or marketplace integration vendors such as Rithum.
Follow up with customers, vendors, and integration partners on outstanding EDI requirements, testing tasks, errors, and corrective actions; secure commitments and target dates, document progress, and escalate risks or delays.
Serve as the primary liaison among eCommerce, Customer Service, Credit, IT, Sales Managers, Vendor Compliance, and external partners to resolve EDI-related issues.
Confirm owners and target dates for open actions, escalate stalled items when needed, and communicate progress through resolution.
Track EDI transaction success rates and analyze recurring issues affecting service levels or cash application timing.
Maintain accurate issue records, including owners, dependencies, target dates, and next steps, and provide weekly status updates.
Recommend process enhancements to improve automation, reduce manual work, and strengthen order and invoice data accuracy.
Develop reports or dashboards that provide leadership visibility into transaction health, issue status, deduction prevention, and compliance trends.
Maintain transaction logs and communication records to support audit readiness and internal controls, including documentation of EDI validation, transmission accuracy, and compliance adherence.