EDI Analyst

Shamrock Foods • Phoenix, AZ

5d

About The Position

The EDI Analyst ensures the consistency and integrity of system data and provides technical support for software applications, including answering questions, troubleshooting, and supporting specifications for EDI applications. The role also provides customer service and defines, develops, and manages EDI and custom electronic commerce integrations between Shamrock Farms and external trading partners.

The analyst manages communications among electronic customers, vendors, business users, and Information Services staff, and manages the prioritization of integration expansion and improvements, costs, and service quality.

Requirements

• At least 3 years of experience in supply chain and/or electronic commerce business.
• At least 1 year of experience in business process and software integration involving core distribution and manufacturing processes, such as procurement, sales, distribution, warehouse management, logistics, production, and shop floor.
• Expertise in Microsoft Dynamics AX or a similar ERP.
• Expertise in Microsoft Office, including Word, Excel, PowerPoint, SharePoint, and Project.
• Expertise in High Jump EDI/Accellos/VSYNC integration or similar EDI platform software.
• Expertise in data mapping/transformation and query techniques.
• Expertise in EDI communications protocols, including VAN, FTP, sFTP, and AS2.
• Expertise in systems analysis.
• Strong written and verbal communication skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Maintain an inventory of trading partner relationships, contracts, support agreements, and business users, and build a managed repository.
• Help develop and maintain onboarding requirements for prospective customer and vendor partners.
• Assess existing and potential service-level risks related to customer and vendor transactions and performance against agreements.
• Support development of version upgrade plans based on urgency and impact.
• Assist with documentation initiatives and define technical processes for Shamrock Farms e-commerce interconnections.
• Produce weekly and monthly project scorecards and detailed project status reports.
• Act as a liaison among Dairy business units and home office Shared Services, establishing and maintaining relationships throughout the organization.
• Perform other duties as assigned.

Benefits

• Health insurance, with the company paying the majority of the cost.
• 401(k) Savings Plan.
• Profit sharing.
• Paid time off.
• Growth opportunities.
• Continued education.
• Wellness programs.

What This Job Offers

• Job Type: Full-time