EDI Analyst

Shamrock Foods Company • Phoenix, AZ

4d

About The Position

The EDI Analyst ensures the consistency and integrity of system data and provides technical support for software applications, including troubleshooting, answering questions, and supporting EDI application specifications. The role defines, develops, and manages EDI and custom electronic-commerce integrations between Shamrock Farms and external trading partners. It manages communication among electronic customers, vendors, business users, and Information Services staff, and prioritizes integration expansion, improvements, costs, and service quality.

The analyst maintains records and documentation for trading-partner relationships and integration processes, supports onboarding and version-upgrade planning, assesses service-level risks, and produces project reporting. The role also serves as a liaison among Dairy business units and home-office Shared Services, building and maintaining relationships throughout the organization.

Requirements

• At least 3 years of experience in supply chain and/or electronic-commerce business.
• At least 1 year of experience in business-process and software integration involving core distribution and manufacturing processes such as procurement, sales, distribution, warehouse management, logistics, production, and shop floor.
• Expertise in Microsoft Dynamics AX or a similar ERP.
• Expertise in Microsoft Office applications, including Word, Excel, PowerPoint, SharePoint, and Project.
• Expertise in High Jump EDI/Accellos/VSYNC integration or similar EDI platform software.
• Expertise in data mapping, transformation, and query techniques.
• Expertise in EDI communications protocols, including VAN, FTP, sFTP, and AS2.
• Expertise in systems analysis.
• Strong written and verbal communication skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Maintain an inventory of trading-partner relationships, contracts, support agreements, and business users, and build a managed repository.
• Help develop and maintain an onboarding requirements package for prospective customer and vendor partners.
• Assess existing and potential service-level risks related to customer and vendor transactions and performance against agreements.
• Support development of version-upgrade plans based on urgency and impact.
• Assist with developing and maintaining a documentation initiative and defining technical processes for Shamrock Farms e-commerce interconnections.
• Produce weekly and monthly project scorecards and detailed project status reports.
• Act as a liaison among Dairy business units and home-office Shared Services, establishing and maintaining relationships throughout the organization.
• Perform other duties as assigned.

Benefits

• Health insurance, with the company paying the majority of the cost.
• 401(k) Savings Plan.
• Profit sharing.
• Paid Time Off.
• Growth opportunities.
• Continued education.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed