Edge Network Engineer Junior

University of Maryland • College Park, MD

23h • $83,280 - $99,936 • Hybrid

About The Position

This position is available within the University of Maryland’s Division of Information Technology (DIT). It is responsible for implementing, monitoring, and supporting the University of Maryland’s wired and wireless networks. The role supports faculty, staff, and students connecting to the edge network, including assistance with jack activations, copper and optical connections, wired switch and wireless access point troubleshooting, DHCP and DNS services, VPN troubleshooting, and network infrastructure deployment and replacement.

The campus network is a converged network that requires disciplined support and a strong propensity for IT project management. A good understanding of campus Network Operations Center (NOC) functions and expertise in using network management systems are critical. A valid driver’s license is required.

This is an essential position. During a major catastrophic event, weather emergency, or other operational emergency, the employee may be required to work at the normal work location or an alternative location to help maintain continuity of University services. The employee may also be required to work evenings, nights, weekends, or different shifts for extended periods. On-call duties are required to maintain various networks.

Requirements

• Bachelor’s degree from an accredited college or university; additional qualifying work experience may substitute year for year for up to four years of the required education.
• Zero years of professional experience supporting the operations, maintenance, and administration of information technology infrastructure.
• Valid driver’s license and ability to drive a state vehicle.
• Ability to communicate effectively orally and in writing.
• Ability to follow directions from more senior team members.
• Demonstrated commitment to customer service.
• Ability to deliver assignments on time.
• Skill in using office productivity software such as Office 365 or Google Workspaces.
• Ability to install networking equipment, including walking, climbing ladders and stairs, lifting equipment weighing up to 40 pounds, using hand tools, and accessing mechanical rooms.
• Availability for required on-call duties and potentially extended evening, night, weekend, or different-shift work.

Nice To Haves

• Basic understanding of computer and networking fundamentals.
• Associate-level certification in networking.

Responsibilities

• Implement, monitor, and support the University of Maryland’s wired and wireless networks.
• Support faculty, staff, and students with edge-network connectivity.
• Assist with jack activations and copper and optical connections.
• Troubleshoot wired switches, wireless access points, DHCP and DNS services, and VPN connections.
• Deploy and replace network infrastructure.
• Perform on-call duties to maintain various networks.
• Work at the normal or an alternative location during major catastrophic events, weather emergencies, or other operational emergencies as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level