Network Edge Engineer
About The Position
The Network Edge Engineer supports the Department of Veterans Affairs Network Operations Center (NOC) Network Edge Operations team. The VA NOC manages and monitors network operations and cybersecurity, including Trusted Internet Connection (TIC) Gateways, enterprise security systems and services, threat and vulnerability analysis, security controls, incident management and response, and enterprise network management. The engineer works with network engineers and administrators to maintain and analyze large, varied networks using enterprise-grade equipment from multiple vendors. The team is staffed 24/7/365. Day-to-day work includes monitoring the VA network with dedicated tools and processes and assisting with customer-reported connectivity issues.
Requirements
- Experience configuring enterprise-grade network equipment through a command-line interface or GUI.
- Experience with Citrix Access Gateway and NetScaler.
- Public Trust determination is required; selected applicants will be subject to a government investigation and may need to meet U.S. government client eligibility requirements.
- A bachelor's degree in a technical field such as computer science and at least 2 years of network engineering experience, or at least 5 years of network engineering experience in lieu of a degree.
Nice To Haves
- Experience with Cisco AnyConnect VPN or Cisco Identity Service Engine (ISE).
- Experience setting up Site-to-Site IPSec VPNs using Cisco Firewalls or Cisco Routers.
- Experience using network management tools such as SolarWinds, NGenius, or RightIT NOW.
- Experience with application-level protocols such as HTTP, HTTPS, SSL, TLS, DNSSEC, and SNMP.
- Experience using ticketing systems to track and report work.
- Experience running network-level packet capture and analysis for troubleshooting.
- Knowledge of multi-area OSPF, BGP, and MPLS environments.
- CCNA Security or CCNP Security certification.
- CCNA, route or switch, or CCNP certification.
Responsibilities
- Maintain the operational and security capabilities of the VA's network gateways.
- Provide Tier II network engineering support to the VA NOC.
- Respond to Help Desk escalations by phone, email, or through the VA's ticketing system.
- Maintain existing NOC processes and procedures and recommend improvements to the chain of command.
- Maintain knowledge of the evolving environment, including its diagrams, databases, and technical documentation.
- Participate in technical reviews and recommend solutions or improvements where possible.
- Perform routing maintenance on network devices and services.
- Work closely with network architecture and engineering transition teams on projects intended for operational implementation.
Benefits
- Health, life, and disability benefits.
- Financial and retirement benefits.
- Paid leave.
- Professional development.
- Tuition assistance.
- Work-life programs.
- Dependent care.
- Recognition awards for exceptional performance and demonstration of company values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
