Network Edge Engineer

Booz Allen Hamilton • Martinsburg, WV

2d • $61,900 - $141,000

About The Position

The Network Edge Engineer supports the Department of Veterans Affairs Network Operations Center (NOC) and its Network Edge Operations team. The VA NOC manages, monitors, and secures VA network operations, including Trusted Internet Connection gateways, enterprise security systems and services, threat and vulnerability analysis, security-control validation, incident management and response, and enterprise network management. The Network Edge Operations team works around the clock to maintain and analyze large, varied networks using enterprise-grade equipment from multiple vendors. Daily work includes monitoring network status with dedicated tools and processes and helping resolve customer-reported connectivity issues.

The role maintains the operational and security capabilities of VA network gateways and provides Tier II network engineering support to the VA NOC. It also responds to Help Desk escalations, maintains and improves operational processes and documentation, performs routing maintenance, participates in technical reviews, and works with architecture and engineering transition teams to prepare projects for operational implementation.

Applicants selected are subject to a government investigation and may need to meet U.S. government client eligibility requirements; a Public Trust determination is required.

Requirements

• Experience configuring enterprise-grade network equipment through a command-line interface or GUI.
• Experience with Citrix Access Gateway and NetScaler.
• Public Trust determination is required; selected applicants are subject to a government investigation and may need to meet client eligibility requirements.
• Bachelor’s degree in a technical field such as computer science and at least 2 years of network engineering experience, or at least 5 years of network engineering experience in lieu of a degree.

Nice To Haves

• Experience with Cisco AnyConnect VPN or Cisco Identity Service Engine (ISE).
• Experience configuring site-to-site IPSec VPNs using Cisco firewalls or routers.
• Experience with network management tools such as SolarWinds, NGenius, or RightIT NOW.
• Experience with application-level protocols including HTTP, HTTPS, SSL, TLS, DNSSEC, and SNMP.
• Experience using ticketing systems to track and report work.
• Experience performing network-level packet capture and analysis for troubleshooting.
• Knowledge of multi-area OSPF, BGP, and MPLS environments.
• CCNA Security or CCNP Security certification.
• CCNA, CCNA Routing and Switching, or CCNP certification.

Responsibilities

• Maintain the operational and security capabilities of VA network gateways.
• Provide Tier II network engineering support to the VA NOC.
• Respond to Help Desk escalations by phone, email, or the VA ticketing system.
• Maintain NOC processes and procedures and recommend improvements to the chain of command.
• Maintain knowledge of the evolving environment, including diagrams, databases, and technical documentation.
• Participate in technical reviews and recommend solutions or improvements.
• Perform routing maintenance on network devices and services.
• Work with network architecture and engineering transition teams on projects planned for operational implementation.
• Monitor network status using dedicated monitoring tools and processes and assist with customer-reported connectivity issues.

Benefits

• Health, life, disability, financial, and retirement benefits.
• Paid leave.
• Professional development.
• Tuition assistance.
• Work-life programs.
• Dependent care.
• Recognition awards for exceptional performance and demonstration of company values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level