Economic Stability Supervisor

State of Louisiana•DeRidder, LA

22h

About The Position

The Louisiana Department of Health is hiring an Economic Stability Supervisor to lead and support staff who determine eligibility for SNAP, FITAP, and KCSP assistance programs. The role focuses on accurate, timely case processing, effective staff supervision, and reliable services for eligible households. The position is located in the Medical Vendor Administration / ES Lake Charles Region 5-FSA 3 (ES TRI-REGION 3), in Beauregard Parish. It may be filled as a probationary or promotional appointment. Applicants must clearly describe relevant experience with specific Economic Stability or Medicaid programs, or identify the section or unit where they performed economic stability social services work. Applications that do not include this information may be deemed ineligible. No Civil Service test score is required for consideration.

Requirements

Six years of economic stability social services experience; or six years of full-time work experience in any field plus three years of economic stability social services experience; or a bachelor's degree plus three years of economic stability social services experience; or an advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.
Applicants must describe their experience with specific Economic Stability or Medicaid programs and/or identify the section or unit where they performed economic stability social services work.
Every 30 semester hours earned from an accredited college or university may substitute for one year of the six years of full-time work experience in any field, up to 120 semester hours (four years).
Relevant, detailed experience and education must be included in the electronic application; resumes are not accepted in lieu of completed education and experience sections.

Responsibilities

Supervise and oversee staff responsible for determining eligibility for SNAP, FITAP, and KCSP assistance programs.
Assign, prioritize, and monitor workloads to ensure cases are processed accurately and within established timeframes.
Review casework for accuracy, completeness, and compliance with state and federal laws, regulations, and program requirements.
Train, coach, and guide staff to improve performance, strengthen program knowledge, and maintain consistent service delivery.
Monitor program operations and identify opportunities to reduce processing delays, errors, backlogs, and unnecessary rework.
Resolve customer complaints, employee concerns, and operational issues to promote fair, consistent, and effective service.
Approve leave, conduct performance planning and evaluations, and oversee staff across multiple parishes as needed.