Stability Specialist

Maggie • Tempe, AZ

12h • Onsite

About The Position

The Stability Specialist provides direct support and guidance to foster the strength and overall well-being of mothers and the AmeriCorps team. The position provides case management to mothers in the home, including setting goals, connecting participants with resources, and individualizing support. It also shares responsibility for home operations by providing leadership, building rapport, ensuring accountability, and fostering a warm, welcoming environment.

The specialist collaborates with the Family Services Department, community programs, and AmeriCorps members to support families, maintain case management standards, and cultivate an effective team. The role includes supervision of AmeriCorps members, participation in an on-call crisis rotation, and advocacy for mothers. The work is on-site at the Family Success Center and homes.

Requirements

• Bachelor's degree preferred.
• Two years of experience with vulnerable populations.
• Effective organizational, problem-solving, time-management, and analytical skills.
• Ability to represent and reflect Maggie's Place positively and professionally in the community.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Strong interpersonal skills.
• Strong work ethic and ability to work as part of a team.
• Demonstrated initiative, adaptability, cultural sensitivity, and emotional maturity.
• Must possess or have regular access to a reliable vehicle.
• Must possess a valid Arizona driver's license and active auto insurance.
• Must meet criminal background check, national sex offender registry, and Motor Vehicle Records check requirements.
• Ability to lift 30 pounds.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Conduct strengths-based needs assessments for families on the caseload and develop family partnership agreements with measurable goals.
• Provide individualized support, including de-escalation, mediation, crisis support, and problem-solving.
• Collaborate with local programs and help participants access community resources and support services; maintain current information and locate specialized resources as needed.
• Complete timely and accurate documentation using the HMIS database and SharePoint in accordance with established guidelines and procedures.
• Coordinate financial requests, including loans, scholarships, and emergency expenses, with the Director of Family Services.
• Advocate for mothers, including attending court and DCS hearings and writing letters of recommendation when requested.
• Inform and assist participants in enrolling into Maggie's Place.
• Collaborate with the Family Services Department to maintain and uphold case management notes and Family Success Center standards.
• Schedule monthly staffing meetings with AmeriCorps members and the Director of Family Services.
• Cultivate a strong and effective team within the home.
• Supervise AmeriCorps members using a strengths-based and trauma-informed approach.
• Conduct monthly supervisory meetings, check-ins as needed, and formal mid-year reviews in collaboration with AmeriCorps staff.
• Participate in the on-call crisis rotation and provide support, including in-person support, as needed or warranted.
• Report child abuse and/or neglect in accordance with Arizona state law.
• Complete additional projects or tasks assigned by the Director of Family Services.

Benefits

• After-hours on-call work will be paid.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed