Stability Specialist

Maggie • Glendale, AZ

13h • Onsite

About The Position

The Stability Specialist provides direct support and guidance to foster the strength and overall well-being of mothers and the AmeriCorps team. The role provides case management to mothers in the home by establishing goals, connecting them with resources, and individualizing support. It also shares responsibility for the home’s operations by providing leadership, building rapport, ensuring accountability, and helping maintain a warm and welcoming environment.

The position collaborates with community programs and the Family Services Department, advocates for mothers, maintains case-management documentation and standards, and supervises AmeriCorps members using a strengths-based and trauma-informed approach. The role participates in an on-call crisis rotation, with after-hours on-call time paid. The position is on-site at the Family Success Center and homes.

Requirements

• Bachelor's degree preferred; two years of experience with vulnerable populations.
• Effective organizational, problem-solving, time-management, and analytical skills.
• Ability to represent Maggie's Place positively and professionally in the community.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Strong interpersonal skills.
• Strong work ethic and ability to work as a team player.
• Demonstrated initiative, adaptability, cultural sensitivity, and emotional maturity.
• Must possess or have regular access to a reliable vehicle.
• Must possess a valid Arizona driver's license and active auto insurance.
• Must comply with and pass the required national and state criminal background checks, national sex offender registry check, and Motor Vehicle Records check.
• Ability to lift 30 lbs.

Responsibilities

• Conduct strengths-based needs assessments with families on the caseload and develop family partnership agreements with measurable goals.
• Provide individualized support, including de-escalation, mediation, crisis support, and problem-solving.
• Collaborate with local programs and help participants access community resources and support services; maintain up-to-date information and locate specialized resources as needed.
• Complete documentation accurately and on time, including records in HMIS and SharePoint, in accordance with established guidelines and procedures.
• Coordinate financial requests, including loans, scholarships, and emergency expenses, with the Director of Family Services.
• Advocate for mothers, including attending court and DCS hearings and writing letters of recommendation when requested.
• Inform and assist participants with enrolling in Maggie's Place.
• Collaborate with the Family Services Department to maintain and uphold case-management notes and Family Success Center standards.
• Schedule monthly staffing meetings with AmeriCorps members and the Director of Family Services.
• Cultivate a strong and effective team within the home.
• Supervise AmeriCorps members using a strengths-based, trauma-informed approach.
• Conduct monthly supervisory meetings, check-ins as needed, and formal mid-year reviews in collaboration with AmeriCorps staff.
• Participate in the on-call crisis rotation and provide support, including in-person support, as needed or warranted.
• Report child abuse and/or neglect in accordance with Arizona State law.
• Complete additional projects or tasks assigned by the Director of Family Services.

Benefits

• After-hours on-call time is paid.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level