eCommerce Data Specialist

Hillman•Sugar Hill, GA

About The Position

Delaney Hardware, part of Hillman Group, provides residential and commercial door and builder’s hardware. The eCommerce Data Specialist helps ensure products are accurately represented and optimized across key eCommerce platforms and customer websites. The role owns critical eCommerce data, identifies assortment and content gaps, monitors pricing accuracy, develops reporting, and partners with Sales, Marketing, Product, and other teams to strengthen the company’s digital shelf presence. It supports major retail and marketplace platforms, including The Home Depot, Lowe’s, and Amazon. This position is suited to an organized, analytical, and detail-oriented professional who enjoys working with data, solving problems, and turning details into measurable improvements in the online customer experience. The specialist also provides operational and analytical support for customer retail media initiatives.

Requirements

At least 2 years of experience in eCommerce, product data, digital merchandising, data management, retail account support, or a related field is preferred.
Experience with product catalogs, online item setup, pricing, digital content, or retailer product information is preferred.
Strong Microsoft 365 skills, particularly Excel, Outlook, and Teams.
Strong Excel capabilities, including the ability to organize, analyze, reconcile, and report on large amounts of data.
Strong analytical and problem-solving skills with exceptional attention to detail.
Ability to manage multiple priorities and projects in a fast-paced environment.
Strong written and verbal communication skills.
Ability to work independently, take ownership, and drive issues through resolution.

Nice To Haves

Experience with NetSuite is highly valued.
Experience with The Home Depot portals, Lowe’s Vendor Gateway, Amazon Seller Central, or similar retailer and marketplace platforms is highly valued.
Detail-oriented, analytical, organized, and proactive approach to work.
Collaborative approach and interest in partnering across teams.
Customer-focused mindset and commitment to accurate, high-quality work and continuous improvement.

Responsibilities

Manage and monitor product data across eCommerce platforms, marketplaces, and customer websites.
Conduct regular audits to identify assortment gaps, missing content, incorrect attributes, pricing discrepancies, and other data-quality issues.
Develop exception reporting to proactively identify data-quality issues and monitor them through resolution.
Partner with internal teams to develop and track eCommerce KPIs and performance reporting.
Analyze eCommerce data to identify trends, gaps, and opportunities to improve online performance.
Partner with Marketing to identify imagery, product specifications, copy, videos, and other digital assets needed for enhanced and A+ content.
Support product setup, maintenance, and optimization across customer eCommerce platforms.
Execute and validate eCommerce price changes, ensuring accurate and timely implementation.
Monitor implemented pricing and help resolve discrepancies across customer sites.
Support eCommerce activities within The Home Depot portals, Lowe’s Vendor Gateway, and Amazon Seller Central.
Provide operational and analytical support for customer retail media initiatives, including Orange Apron Media and Lowe’s Media Network.
Partner cross-functionally with Sales, Marketing, Product, and other teams to resolve issues and continuously improve eCommerce processes.