Ecommerce Associate Account Director

Power Digital

21h•Hybrid

About The Position

Power Digital is an AI-Native Growth Firm that combines talent and technology to help brands grow. They use proprietary AI operating system, Omega, and an intelligence layer, Iris, to drive business outcomes. The firm values diversity, people, and culture, and partners closely with clients as an extension of their teams. The culture is built on curiosity, ambition, accountability, and a commitment to delivering results. Power Digital supports 100% remote, in-office, or hybrid work styles for those legally eligible to work in the U.S. A day in the life involves owning a portfolio of 4-6 lifestyle accounts, serving as the primary strategic partner, and ensuring marketing efforts align with business objectives. The role requires a strong cross-channel marketer and communicator who can translate data into insights, guide internal teams, and build client trust. The Associate Account Director (AAD) acts as the day-to-day strategic lead for Lifestyle clients, guiding them through full-funnel strategy and performance measurement beyond last-click attribution. Collaboration with Project Managers and Account Directors is key for execution and long-term growth planning.

Requirements

4–7 years in lifestyle, high-AOV, or considered-purchase marketing, with experience managing client relationships day-to-day
Understands full-funnel strategy: how awareness, consideration, and conversion channels interact and where measurement gaps tend to appear
Comfortable with multi-touch attribution limitations — knows what last-touch misses and can explain it clearly
Familiar with upper-funnel channels (content, SEO, YouTube, programmatic) at a working level
Has worked with brands where creative quality and storytelling are a competitive differentiator
Has experience managing clients through longer measurement cycles without losing their confidence
Strong written and verbal communication; can make a complex, multi-channel performance story legible to a non-technical client

Responsibilities

Employ AI technologies to enhance and optimize business processes
Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Lead weekly client calls on larger accounts; support PM-led calls on smaller accounts — own the performance narrative either way
Translate Power Circuit roadmap outputs into weekly account priorities; flag when short-term performance pressure is pulling execution away from long-cycle strategy
Track full-funnel performance across awareness, consideration, and conversion stages; surface insights that explain the measurement complexity in terms clients can act on
Coordinate paid, SEO, content, email, and creative teams around a unified account strategy
Support retention strategy: repeat purchase rate, LTV by acquisition cohort, and post-purchase lifecycle performance
Flag when clients are interpreting last-touch metrics in ways that will lead to bad budget decisions; prepare the AD for those conversations
Support the AD on quarterly strategy, renewal prep, and service expansion conversations
Build and maintain strong client relationships; contribute to ≥90% retention across your accounts
Work in Iris and nova daily; use performance data to surface issues before clients raise them; maintain Pulse cadence at 100%

Benefits

Base salary + commission opportunities
Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
401(k) plan - 4% employer contribution matching
Unlimited Time Off available on day one
Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
Fully flex work environment: full-remote, in-office, or hybrid
A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
Employee Assistance Program (EAP)
12 observed United States national holidays + 2 mental health recharge days per year
Unlimited opportunities for growth & leadership within a rapidly growing firm
Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
Quarterly awards including prize money and recognition for outstanding performance
Opportunities to be involved in company DEI initiatives