East Regional Account Manager

Baker Hughes•Georgia Center, VT

About The Position

The East Regional Sales Manager develops and maintains long-term customer relationships across the eastern region while driving growth in hardware monitoring solutions, software offerings, and digital asset performance management technologies. The position combines strategic account management, consultative selling, and commercial leadership to help customers improve asset reliability and operational performance. The role works closely with customers, product management teams, and cross-functional commercial organizations to identify opportunities, drive revenue growth, and deliver value-based solutions across a diverse portfolio.

Requirements

  • Bachelor’s degree from an accredited college or university, preferably in Business, Marketing, Engineering, or a related discipline.
  • 3–5 years of experience in vibration monitoring solutions, SaaS offerings, or a combination of hardware and software sales.
  • At least 2 years of experience selling hardware solutions to industrial or utility customers.
  • Strong communication, interpersonal, and leadership skills.
  • Ability to coordinate multiple customer projects and initiatives simultaneously.
  • Experience managing customer relationships and delivering consultative sales solutions.
  • Strong commercial acumen and ability to identify customer business challenges and translate them into value-driven solutions.
  • Willingness and ability to travel throughout the Eastern United States, approximately 20–50% of the time.
  • Valid work authorization in the country of employment; the employer is unable to sponsor work authorization for this role.

Responsibilities

  • Develop and execute customer growth strategies for mid-sized customers throughout the Southeast region across hardware monitoring solutions and software offerings.
  • Drive order growth and expand adoption of products, solutions, and services within targeted customer accounts.
  • Engage customers and promote Asset Performance Management (APM) digital solutions within the Cordant portfolio.
  • Lead and facilitate collaboration across Customer Care, Services, Commercial Operations, and Sales teams to deliver superior customer outcomes.
  • Provide market feedback to Product Management regarding customer needs, new product opportunities, service enhancements, and product modifications.
  • Support development of business cases for new solutions and offerings based on customer and market insights.
  • Facilitate Customer Advisory Board (CAB), Voice of Customer (VOC), and New Product Introduction (NPI) feedback sessions.
  • Create value-based, consultative, outcome-driven sales strategies by understanding customer business models, operational challenges, and key performance drivers.
  • Interpret and manage contractual commitments while ensuring alignment with customer expectations and business objectives.
  • Build long-term strategic relationships that drive customer retention, satisfaction, and revenue growth.

Benefits

  • Contemporary work-life balance policies and wellbeing activities.
  • Comprehensive private medical care options.
  • Life insurance and disability programs.
  • Tailored financial programs.
  • Additional elected or voluntary benefits.
  • Company-sponsored health and welfare programs.
  • Thrift Plan (401k).
  • Eligibility for additional forms of compensation, such as bonuses, subject to applicable benefit plans or policies.
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