Early Morning Freight Associates

Five Below • Stroudsburg, PA

1d • Onsite

About The Position

Five Below is seeking early-morning stock sales associates to support customers and store operations. Shifts start at 4 a.m. or 6 a.m. Associates greet and assist customers, learn their needs, share product knowledge, promote store events and promotions, and address customer concerns. They also communicate merchandise and service needs to management and work with the team to meet store and company goals.

The role involves operating registers and other devices, moving and stocking merchandise, retrieving and putting away stock, and assisting customers across the sales floor. Associates must be able to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts. The position is hourly, starting at $11.00. Five Below states that it is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate well and engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Able to frequently climb and descend ladders, kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly and assist multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Keep management informed about restocking and service needs, as well as customer feedback.
• Collaborate with the team to achieve store and company goals and maintain a positive, productive work environment.
• Operate cash registers and other store devices.
• Move, retrieve, stock, and put away merchandise.
• Assist customers while moving across the sales floor and travel to and from the stock room as needed.

Benefits

• Benefits information is available through the company's benefits site; the posting mentions health coverage and financial and personal wellness support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed