Early Morning Freight Associates

Five Below • Stroudsburg, PA

2d • Onsite

About The Position

Early morning stock sales associates support customers and store operations, with shifts starting at 4 a.m. or 6 a.m. The role includes assisting customers, sharing product information, promoting store events and sales, resolving concerns, and communicating merchandise and service needs to management. Associates work with their team to support store and company goals and contribute to a positive workplace. The position is hourly and starts at $11.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable using, or willing to learn, technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders, kneel, bend, twist, stoop, and move around the sales floor and stock room.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet customers promptly, acknowledge them, and assist multiple customers efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions using product knowledge, including seeking exchanges in place of returns when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management.
• Collaborate with the team to achieve store and company objectives and support a positive work environment.
• Retrieve, put away, and move merchandise between the stock room and sales floor.
• Operate the cash register and other listed devices as needed.

Benefits

• The job posting refers applicants to the company benefits site for details about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed