E-Commerce Team Member

GOODWILL OF WESTERN & NORTHERN CONNECTICUT • Bridgeport, CT

13d

About The Position

Goodwill of Western and Northern Connecticut is seeking an E-Commerce Team Member to support its online retail operations and mission of helping local communities. The E-Commerce Department supports and helps fund Goodwill programs that assist people in obtaining meaningful employment and improving their quality of life. The role involves identifying and evaluating donated items for online sale, researching and presenting items effectively, and supporting customers and shipping operations. This is a full-time, Monday–Friday day-shift position.

Requirements

• Knowledge of jewelry or different types of collectibles.
• High school diploma or GED.
• Basic computer skills and knowledge of the Internet and Microsoft Office Suite.
• Experience using a digital camera.
• Basic knowledge of English and creative writing skills.
• Ability to stand, reach, lift, carry, bend, push, and pull considerably; must be able to lift over 40 pounds.

Nice To Haves

• Experience in E-Commerce is strongly preferred.

Responsibilities

• Sort, evaluate, and identify the value of donated items, including jewelry and collectibles, for sale on the E-Commerce website.
• Research specialty items and write creative descriptions to maximize their exposure and value online.
• Photograph each item with a digital camera so it is accurately depicted to online bidders.
• Communicate with customers by email and phone to address questions, concerns, or issues about listed items.
• Properly test jewelry identified as potentially valuable or containing gems or precious metals.
• Maintain a clean and orderly work environment.
• Prepare items for shipping.

Benefits

• Health, dental, and vision benefits (employee paid), plus long- and short-term disability and life insurance (Goodwill paid); available on the first of the month following 60 days of employment.
• Two weeks of vacation, four personal days, and seven days of sick time.
• Up to $3,000 in qualified tuition reimbursement.
• Nine paid holidays.
• 403(b) Retirement Savings Plan, including employer match.
• 50% employee discount.
• Anniversary Recognition Program: $50 Swag Store credit at one year, with increasing financial awards every five years.
• $200 referral program for each referred candidate hired.
• Opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED