E-Commerce Team Member
About The Position
Goodwill of Western and Northern Connecticut is seeking an E-Commerce Team Member to support its online retail operations and the organization’s mission of helping people obtain meaningful employment and improve their quality of life. The department’s online sales also support and fund Goodwill programs. The role involves identifying, evaluating, researching, photographing, listing, and preparing donated items for sale on the E-Commerce website. The team member also communicates with customers about listed items and helps maintain an orderly work environment. This is a full-time, Monday–Friday day-shift position.
Requirements
- Knowledge of jewelry or different types of collectibles.
- High school diploma or GED.
- Basic computer skills and knowledge of the Internet and Microsoft Office Suite.
- Experience using a digital camera.
- Basic knowledge of English and creative writing skills.
- Ability to meet considerable standing, reaching, lifting, carrying, bending, pushing, and pulling demands.
- Ability to lift over 40 pounds.
Nice To Haves
- Experience in E-Commerce is strongly preferred.
Responsibilities
- Sort, evaluate, and identify the value of donated items, including jewelry and collectibles, for sale on the E-Commerce website.
- Research specialty items and write creative descriptions to maximize their exposure and value on the website.
- Photograph each item with a digital camera to market it and accurately depict it to online bidders.
- Communicate with customers by email and phone to address questions, concerns, or issues about listed items.
- Properly test jewelry identified as potentially valuable or containing gems or precious metals.
- Maintain a clean and orderly work environment.
- Prepare items for shipping.
Benefits
- Opportunities for career advancement.
- Health, dental, and vision benefits (employee paid), plus long- and short-term disability and life insurance (Goodwill paid); available on the first of the month following 60 days of employment.
- Two weeks of vacation, four personal days, and seven days of sick time.
- Up to $3,000 in qualified tuition reimbursement.
- Nine paid holidays.
- 403(b) Retirement Savings Plan, including employer match.
- 50% employee discount.
- Anniversary Recognition Program: $50 Swag Store credit at one year and increasing financial awards every five years.
- $200 referral program for each referred candidate hired by Goodwill.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
