E-Commerce Sales Specialist

Midwest Fastener Board•Northfield, OH

About The Position

Midwest Fastener Corp. is seeking a motivated, detail-oriented E-Commerce Sales Specialist to support and grow its presence across major online marketplaces, including Amazon and Walmart, and other retail partner platforms. The role manages marketplace activities, improves product listings, analyzes sales performance, and identifies ways to increase online sales and product visibility. It also supports traditional hardware retailers and other customers with product information, content, and imagery for their online businesses. The ideal candidate is analytical, organized, comfortable working with technology, product information, and sales data, and enjoys problem-solving, owning projects, and collaborating across departments. The position is based at the Northfield location and is full-time.

Requirements

  • Bachelor's degree in Business, Marketing, E-Commerce, or a related field, or equivalent experience.
  • Strong Microsoft Excel skills and ability to analyze sales and product data.
  • Excellent organizational skills and strong attention to detail.
  • Ability to manage multiple projects, prioritize responsibilities, and meet deadlines.
  • Strong communication, analytical, and problem-solving skills.
  • Ability to work independently, exercise sound judgment, and collaborate across departments.
  • Comfort learning new systems and adapting to changing business and customer needs.

Nice To Haves

  • 2–4 years of experience in e-commerce, marketplace management, digital merchandising, sales support, or a related field.
  • Experience with Amazon Seller Central, Walmart Marketplace, Syndigo, or similar platforms.

Responsibilities

  • Manage and maintain Midwest's product presence across Amazon, Walmart, and other assigned e-commerce platforms.
  • Monitor marketplace performance and identify opportunities to improve product visibility, sales, and customer engagement.
  • Recommend and implement improvements to product listings, descriptions, imagery, and digital content.
  • Research marketplace trends, competitor activities, and customer requirements to identify growth opportunities.
  • Support new product introductions and expansion into additional online marketplaces.
  • Review marketplace sales reports and product performance to identify trends, challenges, and opportunities.
  • Recommend strategies to improve online sales, product positioning, and promotional effectiveness.
  • Work with Sales and Marketing to support marketplace promotions and other sales initiatives.
  • Monitor key performance indicators and evaluate the effectiveness of marketplace improvements.
  • Provide leadership with recommendations regarding product opportunities, marketplace performance, and potential improvements.
  • Coordinate product information, descriptions, specifications, and imagery for e-commerce platforms and customer websites.
  • Support product data submissions through Syndigo and other customer-specific portals.
  • Partner with Marketing, Purchasing, and Product Management to ensure product information is accurate, complete, and consistent.
  • Assist traditional hardware retailers and smaller customers with their e-commerce content needs.
  • Identify opportunities to improve and streamline how product information is maintained and shared with customers.
  • Own assigned e-commerce projects and coordinate cross-departmental activities through completion.
  • Identify and recommend improvements to marketplace processes, product content management, and customer support activities.
  • Resolve marketplace issues independently and coordinate solutions with internal teams and external partners.
  • Assist with developing standardized processes to support growth of Midwest's e-commerce business.
  • Stay current with marketplace requirements, digital merchandising trends, and emerging e-commerce opportunities.
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