E-Commerce Sales Associate (Onsite)

Goodwill Industries Of South Mississippi•Gulfport, MS

10h•Onsite

About The Position

The E-Commerce Sales Associate assists with the day-to-day operations of Goodwill Industries of South Mississippi’s e-commerce business. The role involves identifying, marketing, and processing donated merchandise and used books for online sales, and providing excellent customer service through oral and written communication. The associate prepares online orders for shipment, helps receive, store, and evaluate books and media, enters descriptions and prices into software, and packages, ships, and tracks sold items. The position also supports merchandise movement, inventory security, workplace cleanliness, and other e-commerce department activities as needed.

Requirements

High school graduate or equivalent, or six months to one year of related retail experience and/or training, or an equivalent combination of education and experience.
High degree of attention to processes and detail.
Basic to intermediate computer experience, including working knowledge of e-commerce businesses and Microsoft Office programs such as Outlook and Excel.
Valid Mississippi driver’s license.
Ability to regularly lift and/or move up to 25 pounds.
Ability to market Goodwill and explain its mission to the general public.
Ability to clearly communicate, read, and write in English.
Vision corrected to within normal limits.

Nice To Haves

Previous experience writing online auctions and/or an understanding of collectibles such as antiques, brand names, and other items of value.

Responsibilities

Pick, package, weigh, and prepare items sold online for shipment.
Assist with receiving, storing, and evaluating books and media to determine their value.
Enter book descriptions and prices into the software system, and package, ship, and track books and media sold through e-commerce.
Post Shopgoodwill items independently when necessary.
Work flexible hours when needed.
Move merchandise from the back room to the processing and posting floor as needed.
Keep the work area clean and hazard-free, including at the end of each shift.
Remain aware of inventory and report suspicious activity or theft to e-commerce management.
Follow company policies and safety procedures.
Maintain regular attendance.
Provide excellent customer service.
Support other areas of the e-commerce department as needed and perform other duties as assigned.