E-Commerce Associate

Vinik Sports Group•Gibsonton, FL

4d•Onsite

About The Position

Tampa Bay Sports is seeking organized, detail-oriented team members to support our e-commerce operations as the official online retailer of the Tampa Bay Lightning and Tampa Bay Sun FC. This role plays a key part in delivering a top-notch fan experience, with a primary focus on the accurate and timely fulfillment of online orders.

Requirements

At least six months prior experience working in customer service
Ability to work effectively both independently and as part of a team
Capable of multitasking and prioritizing in a deadline-driven environment
Strong attention to detail with excellent organizational skills
Strong verbal and written communication skills
Willingness to occasionally support other areas of retail operations
Availability during peak seasons, game days, and promotional events may be required

Nice To Haves

Previous experience in e-commerce fulfillment, shipping, or retail is preferred
Familiarity with Shopify and ShipStation is preferred

Responsibilities

Accurately pick products for online orders using packing slips or pick lists
Pack items securely for shipping, ensuring products arrive safely to customers
Print and apply shipping labels; prepare shipments for daily FedEx pickups
Maintain a clean, organized, and efficient packing/shipping workspace
Help consolidate and organize inventory to maximize storage efficiency
Restock e-commerce inventory and pull new merchandise from the warehouse
Assist with product tagging, promotional packaging, and special projects
Support returns and exchanges processing
Participate in cycle counts, inventory audits, and other retail operations as needed
Provide support during promotions, game days, and special events
May be assigned to work in different functions of retail or event types as needed, including concerts, hockey games, the plaza store, warehouse, etc.